Sky Lantern Privacy Policy
Sky Lantern Privacy
1. Introduction & Commitment
Sky Lantern (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and store your information — and the choices you have.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
As a provider of hypnotherapy, sound meditations, and wellbeing services, we treat your information with care and confidentiality.
2. Information We Collect
We collect personal information that helps us provide our services and maintain communication with you.
This may include:
- Contact details: name, email address, phone number, postal address
- Health or wellbeing information: any details you choose to share during sessions or on intake forms
- Payment information: transaction records (note: we do not store credit card numbers)
- Communication preferences: newsletter subscriptions, event registrations, feedback
- Website and analytics data: IP address, browser type, cookies, usage patterns
Sensitive information (such as health-related details) is collected only with your explicit consent and used solely for its intended purpose.
3. How We Collect Information
We collect information in several ways:
- When you complete forms or register for events
- When you subscribe to The Sky Lantern Journal
- During one-on-one or group sessions
- Through our website (forms, cookies, analytics)
- From third-party services (e.g. booking or email platforms) with your permission
Where possible, we collect information directly from you.
4. How We Use & Share Information
We use your personal information only for purposes related to your experience with Sky Lantern, such as:
- Delivering hypnotherapy, sound meditations, and related wellbeing services
- Sending appointment reminders and event information
- Providing The Sky Lantern Journal newsletter and updates (with your consent)
- Improving our services and communications
- Meeting legal or ethical obligations
We do not sell your information. We may share information with trusted third-party providers — such as payment processors, website hosts, and email services (e.g. MailerLite) — solely to support the delivery of our services. All third-party partners are required to protect your data in accordance with privacy best practices.
5. Data Storage & Security
Your information is stored securely using password protection, encryption, and limited access controls.
We take reasonable measures to prevent misuse, loss, or unauthorised access.
Information is retained only as long as necessary to fulfil its purpose or as required by law.
When no longer needed, it is securely destroyed or de-identified.
6. Cross-Border Data Transfers
Some service providers we use may store data outside Australia. We ensure any overseas transfers meet privacy standards equivalent to Australian law and take reasonable steps to ensure your information remains protected.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent for communications
- Request deletion of your personal information (where legally permissible)
To make a request, please contact us at the details below.
We will respond within a reasonable timeframe and explain any lawful reasons we may be unable to comply.
8. Cookies & Website Tracking
Our website uses cookies and analytics tools to understand visitor behaviour and improve your experience.
Cookies do not personally identify you but help us deliver relevant content and functionality.
You may disable cookies in your browser settings, though this may affect site performance.
9. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be published on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions, concerns, or complaints about our privacy practices, please contact:
Sky Lantern
📧 aprilkinney914@gmail.com